Hotel Manager Resume Example (Free Guide)

Create an Hotel Manager resume that lands you the interview with our free examples and writing tips. Use and customize our template and land an interview today.


View Full Size

Are you looking for a great opportunity to become a Hotel Manager? If so, our Hotel Manager Resume Example is just what you need. This article provides a comprehensive overview of the qualifications and experience needed to become a successful Hotel Manager. It includes tips on how to craft an effective resume that will help you stand out in the competitive job market. Additionally, our sample resume will provide you with the guidance you need to create a resume that is sure to impress potential employers.

We will cover:

  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional BuildMyCV.
  • What a resume template is, and why you should use it.

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Hotel Manager do?

A hotel manager is responsible for managing the day-to-day operations of a hotel. They manage staff, oversee guest services, ensure guest satisfaction, and maintain the hotel’s financial performance. They also manage the hotel’s marketing and sales efforts, create budgets, and monitor the hotel’s compliance with local, state, and federal regulations.

We’re about to begin, but first, here are some other Hotel Manager related resume examples:

What are some responsibilities of a Hotel Manager?

  • Oversee daily hotel operations
  • Develop and implement strategic plans
  • Manage staff and delegate tasks effectively
  • Ensure compliance with health and safety regulations
  • Monitor guest satisfaction and take appropriate action
  • Create and maintain budgets and financial plans
  • Manage hotel revenue by implementing sales and marketing strategies
  • Develop and implement policies and procedures
  • Solve customer complaints and ensure guest loyalty

Sample Hotel Manager Resume for Inspiration

Name: John Smith

Address: 123 Main Street, Anytown, AB, 12345

Phone: 123-456-7890

Email: johnsmith@gmail.com

John Smith is an experienced Hotel Manager with more than 10 years of experience in the hospitality industry, specializing in hotel operations, customer service, and staff management. He is a highly organized and hardworking professional with excellent communication and problem-solving abilities. John is highly adept at ensuring all guests have a pleasant and enjoyable stay in the hotel.

Work Experience

  • Hotel Manager, XYZ Hotel, Anytown, AB - 2014 - Present
    • Manage all hotel operations, including staff, customer service, booking, and maintenance
    • Developed and implemented customer service policies and procedures
    • Developed and monitored budgets for the hotel
    • Resolved customer service issues in a timely and professional manner
  • Front Desk Manager, ABC Hotel, Anytown, AB - 2010 - 2014
    • Managed front desk operations, including staff and customer service
    • Liaised with other departments to ensure customer satisfaction
    • Implemented customer service policies and procedures
    • Developed and conducted customer service training programs

Education

  • Bachelor of Science in Hospitality Management, Anytown University, Anytown, AB - 2008

Skills

  • Excellent customer service and communication skills
  • Highly organized and detail-oriented
  • Strong problem-solving and decision-making abilities
  • Proficient in Microsoft Office Suite

Certifications

  • Certified Hotel Manager, Anytown Hotel Association - 2011
  • Certified Food Safety Manager, Anytown Health Department - 2014

Languages

  • English (native)
  • Spanish (fluent)

Resume tips for Hotel Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Hotel Manager resume tips.

We collected the best tips from seasoned Hotel Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight your previous experience in hotel management.
  • Demonstrate strong leadership and communication skills.
  • Showcase your problem solving and decision making abilities.
  • Detail your experience with budgeting and financial management.
  • Outline your ability to create and maintain a positive work environment.

Hotel Manager Resume Summary Examples

A Hotel Manager resume summary or resume objective is an important part of any job application as it allows employers to quickly evaluate an applicant’s experience and qualifications. A strong resume summary or objective can help demonstrate that an applicant has the skills and experience necessary to succeed in the position. It also helps employers identify the specific qualities that make an applicant a good fit for their organization. A well written summary or objective can also help an applicant stand out from other applicants and give them an edge in the hiring process.

For Example:

  • Motivated hotel manager with 8+ years of experience in hospitality management. Proven ability to maximize guest satisfaction and loyalty.
  • Dynamic hotel manager with 10+ years of experience in the hospitality industry. Adept in overseeing operations and ensuring superior customer service.
  • Seasoned hotel manager with 20+ years of experience in the hospitality industry. Skilled in providing quality service and creating innovative marketing strategies.
  • Experienced hotel manager with 15+ years of management experience in the hospitality industry. Skilled in budgeting, forecasting and increasing profit margins.
  • Results-driven hotel manager with 5+ years of experience in a hospitality setting. Expertise in HR management and customer relations.

Build a Strong Experience Section for Your Hotel Manager Resume

A strong experience section on a hotel manager resume is important to showcase your relevant qualifications and accomplishments. It is essential to demonstrate your ability to successfully manage a hotel and to demonstrate your knowledge of all aspects of the hospitality industry. Furthermore, a strong experience section can demonstrate to potential employers that you have the necessary skills and experience to fill a hotel manager role. Finally, it can help increase your chances of getting an interview and, ultimately, the job.

For Example:

  • Managed a staff of twenty employees in a high-end hotel.
  • Ensured that the hotel met the highest standards of cleanliness and customer service.
  • Developed and implemented new procedures and policies to increase efficiency and reduce costs.
  • Conducted regular training sessions for staff members to ensure that they had the skills and knowledge necessary to provide superior customer service.
  • Analyzed customer feedback and complaints to identify areas for improvement.
  • Created detailed reports for senior management to review on a monthly basis.
  • Ensured that all hotel services and amenities were up to date and functioning properly.
  • Handled all customer grievances in a professional manner.
  • Conducted regular staff performance reviews and implemented changes as needed.
  • Provided support to other departments when needed.

Hotel Manager resume education example

A hotel manager typically needs at least a high school diploma or GED and may need a bachelor's degree in hospitality management or a related field. Hotel managers should also have experience working in the hospitality industry, preferably in a supervisory or managerial role. Additional skills and certifications, such as a Certified Hotel Administrator certification, may be beneficial.

Here is an example of an experience listing suitable for a Hotel Manager resume:

  • Bachelor of Science in Hospitality Management, The Ohio State University, Columbus, OH (2011)
  • Certified Hotel Manager (CHM), American Hotel & Lodging Association (2014)
  • Certified Food and Beverage Manager (CFBM), American Hotel & Lodging Association (2016)
  • Certified Revenue Manager (CRM), American Hotel & Lodging Association (2018)

Hotel Manager Skills for a Resume

Adding skills to a Hotel Manager Resume is important because it allows employers to quickly identify the specific qualities and abilities the candidate has that would make them suitable for the job. It also demonstrates to potential employers that the candidate has taken the time to think carefully about the position they are applying for and the qualities they possess that are relevant to it. Examples of skills that could be included on a Hotel Manager Resume include problem-solving, customer service, budgeting, event planning, team building, communication, and organizational skills.

Soft Skills:

1.     Leadership

2.     Organizational

3.     Communication

4.     Interpersonal

5.     Problem-solving

6.     Customer Service

7.     Team Building

8.     Time Management

9.     Adaptability

10. Conflict Resolution

Hard Skills:

1.     Hotel Management

2.     Customer Service

3.     Financial Management

4.     Leadership Skills

5.     Organizational Skills

6.     Marketing Strategies

7.     Team Building

8.     Problem Solving

9.     Revenue Management

10. HR Management

Common Mistakes to Avoid When Writing a Hotel Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications comings in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Hotel Manager resume

  • Highlight qualifications and skills related to hotel management
  • Include past experience managing hotels
  • Discuss customer service and problem-solving skills
  • Highlight any financial or operational successes
  • List knowledge of applicable laws and regulations
  • Include any relevant certifications
  • Discuss any relevant computer proficiency
  • Mention any managerial training or development
  • Provide references when possible

It's time to begin the job search. Make sure you put your best foot forward and land your next job with the help of BuildMyCV